FAQ
Product Use & Daily Routine
Q1: How do I take my MedKit supplements while traveling?
A1: Each MedKit pouch is a single daily dose — just tear it open and take the contents with water, preferably with a meal. No bottles, no stress, just health on the go.
Q2: Can I take more than one type of MedKit pouch in a day?
A2: Yes — our packs are designed to be taken together when needed. For example, you can start your day with Morning Boost and wind down at night with RestEasy. Just don’t exceed your daily recommended intake of vitamins or stimulants.
Q3: When should I take each type of pack?
A3:
- Morning Boost: First thing in the morning or before a busy day.
- Travel Essentials: With breakfast or lunch.
- RestEasy: 30–60 minutes before bedtime.
- JetSetter Detox: After a long flight or taxing travel day.
- GutGuard: Before or after unfamiliar meals.
- Immune Shield: Daily during travel, or at the first sign of fatigue.
Ingredients & Safety
Q1: Are MedKit supplements vegan and non-GMO?
A1: Yes — all of our products are 100% vegan, non-GMO, gluten-free, and free from common allergens like dairy, soy, and nuts.
Q2: Are your ingredients organic?
A2: We use certified organic ingredients wherever possible, and all formulas are third-party tested for purity, potency, and safety.
Q3: Is it safe to combine multiple MedKit packs?
A3: Yes — our formulations are designed to complement each other. If you’re on medication or have specific conditions, we recommend checking with your healthcare provider first.
Shipping, Travel & Storage
Q1: Can I take MedKit through airport security?
A1: Absolutely. All MedKit pouches are TSA-compliant and perfect for carry-ons. No liquids, no bottles — just easy, travel-safe packets.
Q2: How should I store MedKit pouches during my trip?
A2: Store them in a cool, dry place like your day bag or luggage. No refrigeration needed.
Q3: Do you ship internationally?
A3: Currently, we ship within UK only. We’re expanding soon — sign up for updates if we’re not in your region yet.
Orders, Subscriptions & Returns
Q1: Can I buy just one pouch to try it out?
A1: We recommend trying MedKit for at least a couple of weeks.
Q2: How do your subscriptions work?
A2: Choose your preferred pouch(es) and get them delivered monthly. You can skip, pause, or cancel anytime — no strings attached.
Q3: What’s your return policy?
A3: If you’re not happy with your order, reach out within 30 days. We’ll make it right with a refund or replacement.
Sustainability & Brand Ethics
Q1: Are your pouches recyclable?
A1: Yes — our packaging is recyclable and made from low-impact materials designed for travel.
Q2: Are your products ethically sourced?
A2: All our ingredients are sourced from certified, ethical suppliers, and every batch is lab-tested for quality and safety.
Q3: Why is MedKit perfect for frequent travelers?
A3: We get it — life on the move can take a toll. MedKit is designed to support your energy, immunity, sleep, and digestion wherever you go, in a format that fits your lifestyle.